Let’s get it filled up with the good stuff…
Can I choose delivery for a specific date?
No can do! However, you can make arrangements for someone else to receive your parcel on your behalf, also during the process of delivery, you will be able to track your parcel so you know when it is going to arrive.
Technology, right? It’s pretty great.
Where is my order coming from?
We live in Nottingham, UK. This is where we have our warehouse, where all our orders are dispatched from, where we keep our stock, and where all the magic happens!
Can I pick my order up?
We’d love to say hello to all of our lovely customers, however, right now we don’t have a system in place for direct collections - delivery only, we’re afraid!
Where do you ship to?
We currently deliver across the UK, but one day we’re hoping for world domination.
When will I get my order?
Our goal is always to deliver your order as soon as we can. If you’re in the UK, most orders take 3 to 5 days, however, during busy periods there may be a delay to our standard service.
If you need your parcel urgently, then we also offer next day delivery for orders placed before 2 pm. You can track your order at any time by selecting Track / View Order in the footer of our website.
How much does your delivery cost?
Our standard delivery rate is £5 per order for orders up to £19.
If you spend over £19, then you qualify for free delivery. Yay!
What shipping options are available?
All of our deliveries are through DPD; don’t worry, we trust them.
How can I see if you have any new products?
There are a couple ways to keep up with us!
The best way would be to head to our website, where under New In, you can find all of our latest products - alternatively, you can sign up for our email newsletter or follow us on our social media channels!